Open Account, then find Plan and Billing. Active paid Pro accounts have a Manage billing button there. Billing management opens in Stripe's secure portal, not inside the sheet editor.
- Go to Account.
- Scroll to Plan and Billing.
- Select Manage billing.
From the portal, you can update the payment method and access invoice history or receipts available for the subscription. Return to Account afterward to see the current plan and renewal status. If your payment needs attention, Account displays a notice to update the payment method.
Canceling renewal
To stop the next renewal, return to Account > Plan and Billing and select Cancel renewal. Confirm with Yes, cancel. Cancellation does not end Pro immediately; the section changes to Won't renew and shows the end date when one is available. You can select Resume renewal there before that date.
Canceling renewal does not erase existing sheets or volunteer signups. At the end of the paid period, the account returns to Free and Pro-only tools pause. See cancel Pro renewal for the Free-plan limit and what happens next.
If the billing portal will not open
Stay on the Account page and try Manage billing again after checking your connection. If the problem continues, send support the email on the account and a short description of what happened. Do not send card numbers, security codes, or other payment details in a support message.
For a charge you cannot identify, contact support. If you have complimentary Pro access, the billing controls shown on Account may differ from a paid Stripe subscription.