Terms & Conditions

These Terms & Conditions are a binding agreement between you and Sign Up Queen LLC, an Arizona limited liability company ("Sign Up Queen," "we," "us," or "our"). They govern your access to and use of the Sign Up Queen website, sign up sheets, and related services available at signupqueen.com (the "Service").

By creating an account, creating or managing a sheet, purchasing a subscription, or submitting a sign up, you agree to these terms and acknowledge our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old and legally capable of entering into a binding agreement to create an account, create or manage a sheet, purchase a paid subscription, or use the Service on behalf of an organization. If you use the Service for an organization, you represent that you have authority to bind it to these terms.

The Service is not intended for children under 13. A volunteer between 13 and 17 may submit a sign up only with permission from a parent or legal guardian. Hosts may not knowingly use the Service to collect personal information from children under 13.

Hosts create sign up sheets and share them by link. Anyone with the link can view the sheet and claim a spot without creating an account. After signing up, volunteers receive a private edit link by email that lets them change or cancel their sign up.

A sheet shared by link is not a private, access-controlled workspace. Anyone who receives or discovers the link may be able to view the sheet and the information displayed on it. Hosts are responsible for deciding who receives a sheet link and what information they publish.

We provide an organizing tool. We do not organize, supervise, endorse, insure, or participate in events. We do not verify hosts, volunteers, venues, participants, qualifications, or commitments, and we do not perform background checks. Hosts are responsible for event safety, permissions, insurance, legal compliance, food and allergy precautions, transportation, and participant conduct. Volunteers are responsible for the commitments they make.

You need an account to create sheets. Keep your login credentials private. You are responsible for activity that happens under your account and for people you authorize to manage your sheets. Provide accurate information and let us know promptly if you believe someone else has accessed your account.

Use Sign Up Queen only for lawful purposes. You may not use it to collect information from others deceptively, send spam, harass anyone, discriminate unlawfully, impersonate another person, infringe someone else's rights, distribute malware, scrape or harvest data, reverse engineer the Service except where the law permits it, or attempt to disrupt or gain unauthorized access to the Service.

Hosts are responsible for the content of their sheets. We may investigate suspected misuse and remove content or suspend accounts that violate these terms, expose us or others to legal risk, or put users or the Service at risk.

Hosts are responsible for the information they request from volunteers and must have a lawful reason to collect and use it. Hosts must provide any notices and obtain any permissions required by law, request only information reasonably necessary for the event, and protect information they view, print, download, or export from the Service.

Hosts may use volunteer contact information to organize the event connected to the sheet. They may not add volunteers to marketing lists, send unrelated promotions, or use volunteer information for another purpose without any separate permission required by law. Hosts should not request sensitive personal information unless it is necessary, lawful, and appropriately protected.

Edit links work like a key: anyone who has the link can view and change that sign up. Keep your edit link private. If you lose it, you can request a new one from the sheet page using the email address you signed up with.

We send service email as part of running the product. Volunteers receive their edit link and sign up confirmations, and hosts receive email about their sheets and account, such as reminders and billing notices. By using the Service, you consent to receive these electronic communications. You are responsible for keeping your email address current.

Marketing email is separate and optional. We send it only to people who subscribed, and every marketing email includes an unsubscribe link. We process unsubscribe requests promptly and within the time required by law. Unsubscribing from marketing never affects service email like edit links or reminders.

We may offer free and paid plans with different features or limits. The price, billing interval, included features, and any applicable taxes are shown before you purchase a paid subscription. Prices are stated in U.S. dollars unless we say otherwise.

Pro subscriptions are billed and processed securely by Stripe, our payment provider. By purchasing Pro, you authorize us and Stripe to charge your selected payment method at the stated interval, including applicable taxes, until you cancel. Subscriptions renew automatically unless cancelled before the renewal date.

You can cancel from your account page. Cancellation stops future renewals, and Pro features remain active through the end of the period you already paid for. After that period, your account returns to the free plan and paid features may no longer be available. If a payment fails, we may retry the charge and suspend or end paid features until payment is completed.

Except where applicable law requires otherwise, subscription fees are nonrefundable, and we do not provide prorated refunds or credits for partial periods, unused time, cancellations, or downgrades. This does not limit your right to report a duplicate, unauthorized, or otherwise incorrect charge. Contact us promptly if you believe a billing error occurred.

We may change prices for future billing periods. We will provide advance notice before a new price applies to your renewal and tell you how to cancel if you do not want to renew at that price.

You retain whatever rights you have in content you submit to the Service, including sheet details, slots, names, answers, and comments ("Your Content"). You represent that you have the rights and permissions needed to submit Your Content and allow us to use it as described here.

You grant Sign Up Queen a limited, worldwide, nonexclusive license to host, copy, process, display, transmit, and back up Your Content only as reasonably necessary to operate, secure, support, and improve the Service. This license ends when Your Content is deleted, except for copies retained temporarily in backups or as required for security, legal compliance, dispute resolution, or completed service records. We do not sell Your Content or use it for advertising.

We may remove or restrict Your Content if we reasonably believe it violates these terms, the law, or another person's rights.

The Service, including its software, design, branding, logos, templates, documentation, and original content, is owned by Sign Up Queen or its licensors and is protected by intellectual property laws. Subject to these terms, we give you a limited, revocable, nonexclusive, nontransferable right to use the Service for its intended purpose. We do not give you ownership of the Service or permission to use our names, logos, or trademarks.

If you send us suggestions or feedback, you allow us to use them without restriction or compensation to you.

The Service relies on third-party providers for functions such as account authentication, payment processing, email delivery, analytics, hosting, and optional integrations. Their own terms and privacy policies may apply to their services. We do not control their systems and are not responsible for their independent acts, content, availability, or security. A third-party outage or change may affect features of the Service.

To the fullest extent permitted by law, the Service is provided "as is" and "as available." We disclaim all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, noninfringement, accuracy, availability, security, and uninterrupted operation. We do not guarantee that the Service will be error-free, that data will never be lost, or that volunteers will attend or fulfill commitments.

We may add, change, suspend, or remove features, and we may discontinue all or part of the Service. Nothing in these terms excludes a warranty or consumer right that cannot legally be excluded.

To the fullest extent permitted by law, Sign Up Queen and its owners, officers, employees, contractors, and service providers are not liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, data, goodwill, opportunities, or business interruption, arising from or related to the Service, an event, another user, Your Content, or a third-party service, regardless of the legal theory and even if we were advised that the damages were possible.

To the fullest extent permitted by law, our total aggregate liability for all claims arising from or related to the Service is limited to the amount you paid us in the twelve months before the event giving rise to the claim, or $50 if you paid us nothing. Some jurisdictions do not permit certain exclusions or limits, so parts of this section may not apply to you.

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Sign Up Queen and its owners, officers, employees, and contractors from third-party claims, losses, liabilities, damages, judgments, and reasonable legal expenses arising from your event, Your Content, your collection or use of another person's information, your material breach of these terms, or your violation of law or another person's rights. We may control the defense of a covered claim, and you agree to cooperate reasonably with us.

If you believe content on the Service infringes your copyright, contact us with your name and contact information, identification of the copyrighted work, the location of the allegedly infringing content, a statement of your good-faith belief that the use is not authorized, and a statement that your notice is accurate and that you are authorized to act for the copyright owner. We may remove allegedly infringing content and terminate repeat infringers when appropriate.

You may stop using the Service at any time. You may request deletion of your account and its data by contacting us. We may investigate, suspend, or terminate access if you violate these terms, fail to pay amounts due, create legal or security risk, or misuse the Service. When reasonably practical, we may give you an opportunity to export your information before an account termination, but we are not required to do so when continued access would create risk or violate the law.

After termination or deletion, public sheets and account data may no longer be available. Limited copies may remain temporarily in backups or as required for legal compliance, fraud prevention, security, billing, or dispute resolution. Payment obligations and provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, liability limits, indemnification, and dispute provisions.

We may update these terms as the service evolves. If we make material changes, we will post the updated terms here with a new effective date and make reasonable efforts to notify hosts by email. When required by law, we will provide advance notice or ask you to agree to the updated terms. Otherwise, continuing to use the Service after changes take effect means you accept the updated terms.

These terms and any dispute arising from or related to them or the Service are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Before filing a claim, you and Sign Up Queen agree to send written notice describing the dispute and try in good faith for 30 days to resolve it informally.

If the dispute is not resolved, you and Sign Up Queen consent to the exclusive jurisdiction of the state and federal courts located in Arizona. Nothing in this section prevents either party from seeking relief in small claims court when eligible or requesting urgent relief to protect intellectual property, confidential information, or the security of the Service.

These terms and the Privacy Policy are the entire agreement between you and Sign Up Queen concerning the Service and replace prior agreements about it. If a court finds part of these terms unenforceable, the remaining terms will continue in effect. A failure to enforce a provision is not a waiver. You may not assign these terms without our written consent. We may assign them as part of a merger, financing, reorganization, sale of assets, or transfer of the Service.

Neither party is liable for delay or failure caused by events beyond its reasonable control. These terms do not create a partnership, joint venture, employment, agency, or franchise relationship. Section headings are for convenience only.

Questions, billing concerns, copyright complaints, and legal notices may be sent to support@signupqueen.com or through our contact form.